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My Site is Down, need help.

Mutt

Well-known member
#1
I was working on my site last night & updated several addons. Next thing I knew, the server crashed & I had to reboot. I was also having very high traffic. After the reboot I disabled the new addons & thought it was ok. Today my site doesn't display at all. It's just a white page.

I can FTP in. Apache is running because I can load images & html pages. it's just the xen scripts.

I added this to my config file to try and disable all addons. but it did nothing.
Code:
$config['enableListeners'] = false;
any suggestions? I need to at least get some pages to load to get any idea of what is wrong.
 

Mutt

Well-known member
#4
I hit phpmyadmin & the DB appears fine. I ran repair. it completed but 90% of the tables aren't compatible. I ran optimize too. it's still going.
 

Robbo

Well-known member
#7
Check the server error log. Make sure permissions haven't been changed suddenly. Do you use file templates? If you do and it is the issue you will be able to get into admin. When in there simply turn the option for file templates off and back on.
 

Mutt

Well-known member
#8
I'll extend what I offered in PM, if you would like me to take a peek, I have some spare time atm.
thank you so much. I'm not at home & don't have my thumbdrive w/ me so I'm trying to track down my webmin login info & my SSH login. It's here on this computer. I just need to find where I put it last time I reinstalled windows. tough to do much without it.
 

whyweprotest

Well-known member
#11
:( now I'm down again. now I'm getting a 503 error instead of a white page.
from personal experience, take a 15 minute break. These kind of outages are very frustrating and can be stressful, take those minutes to clear your head. Because it's frustrating as it is and that's far from the best state to work in.
 

Mutt

Well-known member
#12
I checked the error logs and I'm completely confused. there are a ton of errors from a website www.classadrivers.com and when I go there I see a message saying the site is owned by internet brands. they are all calling files from my old VB folder called 'forum'. the only thing in that folder now are the xen redirect files.


Code:
[Tue Jun 19 11:11:32 2012] [error] [client 72.11.165.149] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/owner-operators-forums/27988-california-legal.html
[Tue Jun 19 11:11:53 2012] [error] [client 76.90.61.181] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
[Tue Jun 19 11:11:55 2012] [error] [client 167.29.4.150] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27558-what-do-inside-cabs-look-like-pictures.html
[Tue Jun 19 11:12:19 2012] [error] [client 75.67.223.143] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/owner-operators-forums/37516-lease-operator-anderson-trucking-service-ats.html
[Tue Jun 19 11:12:25 2012] [error] [client 75.67.223.143] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/owner-operators-forums/37516-lease-operator-anderson-trucking-service-ats.html
[Tue Jun 19 11:12:35 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
[Tue Jun 19 11:12:35 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
[Tue Jun 19 11:12:35 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
[Tue Jun 19 11:12:36 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
[Tue Jun 19 11:12:36 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
[Tue Jun 19 11:12:36 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
[Tue Jun 19 11:12:42 2012] [error] [client 209.249.198.5] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
[Tue Jun 19 11:12:45 2012] [error] [client 72.241.44.85] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/customavatars, referer: http://www.sternfannetwork.com/xen/index.php?threads/britney-spears-vs-savanna-samson.471637/
[Tue Jun 19 11:12:56 2012] [error] [client 69.10.191.167] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
[Tue Jun 19 11:12:56 2012] [error] [client 69.10.191.167] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
[Tue Jun 19 11:12:58 2012] [error] [client 128.112.122.163] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
[Tue Jun 19 11:13:09 2012] [error] [client 12.6.128.8] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://asheboro.proboards.com/
[Tue Jun 19 11:13:10 2012] [error] [client 92.251.255.13] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/24194-cb-your-small-car.html
[Tue Jun 19 11:13:18 2012] [error] [client 92.251.255.13] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/24194-cb-your-small-car.html
[Tue Jun 19 11:13:29 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
[Tue Jun 19 11:13:30 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
[Tue Jun 19 11:13:30 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
[Tue Jun 19 11:13:42 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
[Tue Jun 19 11:13:42 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
[Tue Jun 19 11:13:42 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
[Tue Jun 19 11:14:10 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
[Tue Jun 19 11:14:10 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
[Tue Jun 19 11:14:10 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
[Tue Jun 19 11:14:11 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
[Tue Jun 19 11:14:11 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
[Tue Jun 19 11:14:11 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
[Tue Jun 19 11:14:13 2012] [error] [client 98.158.180.124] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
[Tue Jun 19 11:14:14 2012] [error] [client 174.253.183.56] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/truck-maintenance/32591-detroit-cummins.html
[Tue Jun 19 11:14:35 2012] [error] [client 174.253.183.56] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/truck-maintenance/32591-detroit-cummins.html
[Tue Jun 19 11:14:41 2012] [error] [client 204.237.98.236] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
[Tue Jun 19 11:14:41 2012] [error] [client 204.237.98.236] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
[Tue Jun 19 11:14:44 2012] [error] [client 64.252.3.201] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
[Tue Jun 19 11:15:32 2012] [error] [client 174.252.130.152] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/truck-driving-jobs-what-about-trucking-company/41476-north-dakota-driving-jobs.html
 

Mutt

Well-known member
#13
all the errors appear to be people trying to access the old vb board or these smilies. I don't see anything xen in there.
 

Mutt

Well-known member
#15
The host says "we show a large number of connections being held open which may be related to an attack against the server." hopefully they find it.
 

Mutt

Well-known member
#17
the site is up but i can't post. I'm concerned I hurt the DB when i ran optimize in phpmyadmin. it never finished & the server was rebooted.

I just turned off ALL the addon from the admin cp. we'll see if that helps at all.