1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My Site is Down, need help.

Discussion in 'Troubleshooting and Problems' started by Mutt, Jun 19, 2012.

  1. Mutt

    Mutt Well-Known Member

    I was working on my site last night & updated several addons. Next thing I knew, the server crashed & I had to reboot. I was also having very high traffic. After the reboot I disabled the new addons & thought it was ok. Today my site doesn't display at all. It's just a white page.

    I can FTP in. Apache is running because I can load images & html pages. it's just the xen scripts.

    I added this to my config file to try and disable all addons. but it did nothing.
    Code:
    $config['enableListeners'] = false;
    any suggestions? I need to at least get some pages to load to get any idea of what is wrong.
     
  2. Mutt

    Mutt Well-Known Member

    try this too, no change
    Code:
    $config['enableListeners'] = 0;
     
  3. whyweprotest

    whyweprotest Well-Known Member

  4. Mutt

    Mutt Well-Known Member

    I hit phpmyadmin & the DB appears fine. I ran repair. it completed but 90% of the tables aren't compatible. I ran optimize too. it's still going.
     
  5. Mutt

    Mutt Well-Known Member

    no but when I try, it's just a white page. all xen scripts just give me a white page.

    PS, I have not uploaded any 1.13 files yet.
     
  6. whyweprotest

    whyweprotest Well-Known Member

    I'll extend what I offered in PM, if you would like me to take a peek, I have some spare time atm.
     
  7. Robbo

    Robbo Well-Known Member

    Check the server error log. Make sure permissions haven't been changed suddenly. Do you use file templates? If you do and it is the issue you will be able to get into admin. When in there simply turn the option for file templates off and back on.
     
  8. Mutt

    Mutt Well-Known Member

    thank you so much. I'm not at home & don't have my thumbdrive w/ me so I'm trying to track down my webmin login info & my SSH login. It's here on this computer. I just need to find where I put it last time I reinstalled windows. tough to do much without it.
     
  9. Mutt

    Mutt Well-Known Member

    I rebooted the server & it's running. i can finally look around to see what's happening
     
  10. Mutt

    Mutt Well-Known Member

    :( now I'm down again. now I'm getting a 503 error instead of a white page.
     
  11. whyweprotest

    whyweprotest Well-Known Member

    from personal experience, take a 15 minute break. These kind of outages are very frustrating and can be stressful, take those minutes to clear your head. Because it's frustrating as it is and that's far from the best state to work in.
     
  12. Mutt

    Mutt Well-Known Member

    I checked the error logs and I'm completely confused. there are a ton of errors from a website www.classadrivers.com and when I go there I see a message saying the site is owned by internet brands. they are all calling files from my old VB folder called 'forum'. the only thing in that folder now are the xen redirect files.


    Code:
    [Tue Jun 19 11:11:32 2012] [error] [client 72.11.165.149] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/owner-operators-forums/27988-california-legal.html
    [Tue Jun 19 11:11:53 2012] [error] [client 76.90.61.181] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
    [Tue Jun 19 11:11:55 2012] [error] [client 167.29.4.150] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27558-what-do-inside-cabs-look-like-pictures.html
    [Tue Jun 19 11:12:19 2012] [error] [client 75.67.223.143] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/owner-operators-forums/37516-lease-operator-anderson-trucking-service-ats.html
    [Tue Jun 19 11:12:25 2012] [error] [client 75.67.223.143] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/owner-operators-forums/37516-lease-operator-anderson-trucking-service-ats.html
    [Tue Jun 19 11:12:35 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
    [Tue Jun 19 11:12:35 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
    [Tue Jun 19 11:12:35 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
    [Tue Jun 19 11:12:36 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
    [Tue Jun 19 11:12:36 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
    [Tue Jun 19 11:12:36 2012] [error] [client 173.246.208.2] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/amusing-truck-driving-factual-stories/36725-you-aint-gonna-believe.html
    [Tue Jun 19 11:12:42 2012] [error] [client 209.249.198.5] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
    [Tue Jun 19 11:12:45 2012] [error] [client 72.241.44.85] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/customavatars, referer: http://www.sternfannetwork.com/xen/index.php?threads/britney-spears-vs-savanna-samson.471637/
    [Tue Jun 19 11:12:56 2012] [error] [client 69.10.191.167] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
    [Tue Jun 19 11:12:56 2012] [error] [client 69.10.191.167] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
    [Tue Jun 19 11:12:58 2012] [error] [client 128.112.122.163] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
    [Tue Jun 19 11:13:09 2012] [error] [client 12.6.128.8] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://asheboro.proboards.com/
    [Tue Jun 19 11:13:10 2012] [error] [client 92.251.255.13] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/24194-cb-your-small-car.html
    [Tue Jun 19 11:13:18 2012] [error] [client 92.251.255.13] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/24194-cb-your-small-car.html
    [Tue Jun 19 11:13:29 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
    [Tue Jun 19 11:13:30 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
    [Tue Jun 19 11:13:30 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
    [Tue Jun 19 11:13:42 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
    [Tue Jun 19 11:13:42 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
    [Tue Jun 19 11:13:42 2012] [error] [client 66.87.115.184] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/33741-asian-massage-dayton-t.html
    [Tue Jun 19 11:14:10 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
    [Tue Jun 19 11:14:10 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
    [Tue Jun 19 11:14:10 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
    [Tue Jun 19 11:14:11 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
    [Tue Jun 19 11:14:11 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
    [Tue Jun 19 11:14:11 2012] [error] [client 12.132.77.179] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/new-truck-drivers-get-help-here/27830-practical-miles-hub-miles-hhg-miles-whats-diff.html
    [Tue Jun 19 11:14:13 2012] [error] [client 98.158.180.124] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
    [Tue Jun 19 11:14:14 2012] [error] [client 174.253.183.56] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/truck-maintenance/32591-detroit-cummins.html
    [Tue Jun 19 11:14:35 2012] [error] [client 174.253.183.56] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/truck-maintenance/32591-detroit-cummins.html
    [Tue Jun 19 11:14:41 2012] [error] [client 204.237.98.236] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
    [Tue Jun 19 11:14:41 2012] [error] [client 204.237.98.236] script '/var/www/virtual/sternfannetwork.com/public_html/forum/external.php' not found or unable to stat
    [Tue Jun 19 11:14:44 2012] [error] [client 64.252.3.201] script '/var/www/virtual/sternfannetwork.com/public_html/external.php' not found or unable to stat
    [Tue Jun 19 11:15:32 2012] [error] [client 174.252.130.152] File does not exist: /var/www/virtual/sternfannetwork.com/public_html/forum/images, referer: http://www.classadrivers.com/forum/truck-driving-jobs-what-about-trucking-company/41476-north-dakota-driving-jobs.html
    
     
  13. Mutt

    Mutt Well-Known Member

    all the errors appear to be people trying to access the old vb board or these smilies. I don't see anything xen in there.
     
  14. Mutt

    Mutt Well-Known Member

    I can't believe VB4 is still causing me trouble
     
  15. Mutt

    Mutt Well-Known Member

    The host says "we show a large number of connections being held open which may be related to an attack against the server." hopefully they find it.
     
  16. Mutt

    Mutt Well-Known Member

    that too a long time to same & sort them all into the correct folders. they were hotlinking 70 smilies.
     
  17. Mutt

    Mutt Well-Known Member

    the site is up but i can't post. I'm concerned I hurt the DB when i ran optimize in phpmyadmin. it never finished & the server was rebooted.

    I just turned off ALL the addon from the admin cp. we'll see if that helps at all.
     
  18. Coop1979

    Coop1979 Well-Known Member

    Run a repair on the database. Make sure the site is offline at the time.
     
  19. Mutt

    Mutt Well-Known Member

    repair is still running.
     
  20. Mutt

    Mutt Well-Known Member

Share This Page