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Latest Member Problem

Discussion in 'Troubleshooting and Problems' started by Jelly, Jul 18, 2012.

  1. Jelly

    Jelly Member

    It shows our latest member but there has already joined another member but it still shows the guy that came yesterday. Also on member list, the newest member is not showing:(

    He is here since an hour or so and it still doesn't show him up.

    Thanks for any help guys!
     
  2. whyweprotest

    whyweprotest Well-Known Member

    did he complete the registration process? i.e confirm his email etc?
     
    ragtek likes this.
  3. Jelly

    Jelly Member

    Yes, the completed the whole process, I have no idea why this is happening.
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    whyweprotest is correct. That "latest member" statistic excludes banned, moderated, and unverified users. Aside from that it updates every 10 minutes through this cron:

    Admin CP -> Tools -> Cron Entries -> Rebuild Board Totals Counter
     
  5. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    You can manually run the cron to make sure it's updated. Otherwise find that user's account in the Admin CP and make sure the user state is "valid" and not banned:

    Admin CP -> Users -> Search for Users
     
  6. Jelly

    Jelly Member

    Which cron do I have to run that it updates the statistics, sorry I am very new at xenforo:)
     
  7. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Admin CP -> Tools -> Cron Entries -> Rebuild Board Totals Counter
     

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