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Internal 500 server error..

Discussion in 'Installation, Upgrade, and Import Support' started by Vicros, Dec 3, 2010.

  1. Vicros

    Vicros Active Member

    The site installed fine, and i was able to login, but when i clicked something inside the Admin area, my site went to a server 500 error. And now i cant even get to my site, here is what is in my error log.

    PHP Warning: require(/home/uponcom/public_html/library/XenForo/Autoloader.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/uponcom/public_html/index.php on line 8

    PHP Fatal error: require() [<a href='function.require'>function.require</a>]: Failed opening required '/home/uponcom/public_html/library/XenForo/Autoloader.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/uponcom/public_html/index.php on line 8

    Any help on fixing this please?..i checked to make sure the file was there and it is in the correct location.
  2. Blandt

    Blandt Well-Known Member

    Check your folder read permissions
  3. Vicros

    Vicros Active Member

    They should all be correct, unless every folder is supposed to be 777.
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Did this start happening randomly? Or did you do something right before it started happening?

    I agree with Blandt. First check that the file exists on the server:


    Then check the file and folder permissions. It depends on the server configuration, but usually the files should be 644 and the folders should be 755. 777 shouldn't be necessary.
  5. Vicros

    Vicros Active Member

    Idk this is odd because i havent had any problems with my past forums.
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    I can take a look if you want to trust me with your FTP login. You can send it to me in a personal conversation.
  7. Edrondol

    Edrondol Well-Known Member

    I just got this same error all sudden like. The only thing I really changed is that I turned off my forums to get ready to go live. Now I can't get in at all to work on it. Any word on what caused this?
  8. Edrondol

    Edrondol Well-Known Member

    Never mind. One of the addons I uploaded changed the Xenforo folder to 700 from 755. Problem solved.

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