O Oneplus Member Sep 23, 2016 #1 Hi, it is urgently. I just bought a 140USD licenses with my account, but after payment success by PayPal. I didn't see any update in my account, it still notice me: You do not currently have any licenses. Can you help me to solve this problem?
Hi, it is urgently. I just bought a 140USD licenses with my account, but after payment success by PayPal. I didn't see any update in my account, it still notice me: You do not currently have any licenses. Can you help me to solve this problem?
whynot Well-known member Sep 23, 2016 #2 Oneplus said: Can you help me to solve this problem? Click to expand... Be patient, it will appear there in a few hours. If not then contact support. Upvote 0 Downvote
Oneplus said: Can you help me to solve this problem? Click to expand... Be patient, it will appear there in a few hours. If not then contact support.
O Oneplus Member Sep 23, 2016 #4 whynot said: Be patient, it will appear there in a few hours. If not then contact support. Click to expand... But it have been 3 hours. Upvote 0 Downvote
whynot said: Be patient, it will appear there in a few hours. If not then contact support. Click to expand... But it have been 3 hours.
Mike XenForo developer Staff member Sep 23, 2016 #5 We have responded to your ticket. Upvote 0 Downvote
O Oneplus Member Sep 23, 2016 #6 Mike said: We have responded to your ticket. Click to expand... Hi, I can not track my ticket, can you please send an email to <removed>, or just open a conversation for me, thanks. Last edited by a moderator: Sep 23, 2016 Upvote 0 Downvote
Mike said: We have responded to your ticket. Click to expand... Hi, I can not track my ticket, can you please send an email to <removed>, or just open a conversation for me, thanks.
Paul B XenForo moderator Staff member Sep 23, 2016 #7 Issues regarding payments and licenses are only dealt with via ticket. You can access the ticket via the URL in the email sent with each response. Upvote 0 Downvote
Issues regarding payments and licenses are only dealt with via ticket. You can access the ticket via the URL in the email sent with each response.
