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XF 1.2 Gravatar related Error

Discussion in 'XenForo Questions and Support' started by faeronsayn, Aug 11, 2013.

  1. faeronsayn

    faeronsayn Well-Known Member

    Error Info
    Zend_Http_Client_Adapter_Exception: Unable to Connect to tcp://www.gravatar.com:80. Error #110: Connection timed out - library/Zend/Http/Client/Adapter/Socket.php:235
    Generated By: Unknown Account, Wednesday at 3:49 AM


    Stack Trace
    #0 /home2/asdf/public_html/library/Zend/Http/Client.php(973): Zend_Http_Client_Adapter_Socket->connect('www.gravatar.co...', 80, false)
    #1 /home2/sadf/public_html/library/XenForo/Model/Avatar.php(457): Zend_Http_Client->request('HEAD')
    #2 /home2/asdf/public_html/library/XenForo/ControllerPublic/Register.php(219): XenForo_Model_Avatar::gravatarExists('stephen-48@hotm...')
    #3 /home2/asdf/public_html/library/XenForo/FrontController.php(337): XenForo_ControllerPublic_Register->actionRegister()
    #4 /home2/asdf/public_html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #5 /home2/asdf/public_html/index.php(13): XenForo_FrontController->run()
    #6 {main}


    Request State
    array(3) {
    ["url"] => string(43) "http://www.sitename.com/register/register"
    ["_GET"] => array(0) {
    }
    ["_POST"] => array(15) {
    ["username"] => string(6) "user_name"
    ["email"] => string(22) "users_email@hotmail.com"
    ["password"] => string(8) "********"
    ["password_confirm"] => string(8) "********"
    ["dob_month"] => string(1) "7"
    ["dob_day"] => string(2) "26"
    ["dob_year"] => string(4) "1990"
    ["gender"] => string(4) "male"
    ["custom_fields_shown"] => array(1) {
    [0] => string(16) "profanity_filter"
    }
    ["timezone"] => string(16) "Australia/Sydney"
    ["captcha_question_answer"] => string(1) "9"
    ["captcha_question_hash"] => string(40) "327753ac7b8af107c7592a63e917f2738c96e317"
    ["agree"] => string(1) "1"
    ["_xfToken"] => string(8) "*************"
    ["reg_key"] => string(32) "09f80ddace92f0864da4bc878cb13195"
    }
    }
     
    jflory7 likes this.
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    The server isn't able to connect to Gravatar. It should correct itself.
     
  3. jflory7

    jflory7 Active Member

    Hi,

    I know this is an old thread, but I have been having a similar issue on my machine for the past few weeks. I assumed that it would self-correct as well, but I have given it plenty of time and the error is still happening. Here is one (of many) of my error messages.

    Server Error Log
    Error Info
    Zend_Http_Client_Adapter_Exception: Unable to Connect to tcp://www.gravatar.com:80. Error #110: Connection timed out - library/Zend/Http/Client/Adapter/Socket.php:235
    Generated By: Unknown Account, Today at 7:25 PM
    Stack Trace
    #0 /var/www/crystalcraftmc.com/public_html/library/Zend/Http/Client.php(973): Zend_Http_Client_Adapter_Socket->connect('www.gravatar.co...', 80, false)
    #1 /var/www/crystalcraftmc.com/public_html/library/XenForo/Model/Avatar.php(457): Zend_Http_Client->request('HEAD')
    #2 /var/www/crystalcraftmc.com/public_html/library/XenForo/ControllerPublic/Register.php(374): XenForo_Model_Avatar::gravatarExists('stephenmiller75...')
    #3 /var/www/crystalcraftmc.com/public_html/library/Jrahmy/Minecraft/ControllerPublic/Register.php(73): XenForo_ControllerPublic_Register->actionRegister()
    #4 /var/www/crystalcraftmc.com/public_html/library/XenForo/FrontController.php(347): Jrahmy\Minecraft\ControllerPublic\Register->actionRegister()
    #5 /var/www/crystalcraftmc.com/public_html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
    #6 /var/www/crystalcraftmc.com/public_html/index.php(13): XenForo_FrontController->run()
    #7 {main}
    Request State
    array(3) {
    ["url"] => string(43) "http://crystalcraftmc.com/register/register"
    ["_GET"] => array(0) {
    }
    ["_POST"] => array(15) {
    ["username"] => string(0) ""
    ["c80e604200754fa2eb7e537cc9ce836b"] => string(8) "<username edited out>"
    ["b36bd9ad8d82afb8d9c4909ef22cdcac"] => string(30) "<email edited out>"
    ["99acb537f567c66e18be617b31b5aa43"] => string(0) ""
    ["e964ec44966985dd06ef9565801b5692"] => string(6) "female"
    ["dob_month"] => string(1) "0"
    ["dob_day"] => string(0) ""
    ["dob_year"] => string(0) ""
    ["7bf84b925e0d1082b53f419f03f0b7e8"] => array(4) {
    ["xbox"] => string(0) ""
    ["playstation"] => string(0) ""
    ["steam"] => string(0) ""
    ["egjvea"] => string(0) ""
    }
    ["custom_fields_shown"] => array(4) {
    [0] => string(4) "xbox"
    [1] => string(11) "playstation"
    [2] => string(5) "steam"
    [3] => string(6) "egjvea"
    }
    ["73517559d7909f722df892e116968ee7"] => string(13) "Europe/London"
    ["g-recaptcha-response"] => string(356) "03AHJ_VuuMwOTuDBp60tJSIDh5rzZ1mAigEu6k_MU0XyXsG1i-EN049Iu4eNhWviJQ6HiQTvZA28pjnmqJOfyViVco8Fxbg4EtdiJA5HS2GPcBulI2utHmv_tTUtToYD8ReFzNQDbszvIs2pqi5wLG2d1it1HSxrExR-4fIJTbUHFZlYGC1a17kCVb48-0l6ca3TsiR8sfqLpSK539IvNF5eFSvGYbKVOuzTutezU3ka6DbEQ6KoE-D3G5NU5_OX6XoB2eRR54kTI9xCP5s-3HZVdNi9VGAas6O3URb1qlO-8Cnwx12j805q6L_FSaKMD5ibcIt2UVuaqxuqR7cbeRq3cnYNl9SiTe9Q"
    ["agree"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["reg_key"] => string(32) "2847092f90db306d9f880051e17fc863"
    }
    }

    [​IMG]
     
  4. Mike

    Mike XenForo Developer Staff Member

    This would really just indicate a connectivity issue between your server and Gravatar's. Since it just seems to be affecting you, it would likely imply an issue such as a firewall blocking the connection. You may need to contact your host to have them look into it (as we are just triggering an underlying network request).
     
  5. jflory7

    jflory7 Active Member

    Weird. I'm hosting it on my own dedicated server, but I haven't changed my firewall configuration for months. I just wonder what could have possibly triggered this.

    The issues stopped around Wednesday, but I'll watch and see if anything else pops up. Hopefully, it's good to go now. I just wonder how to troubleshoot this if it continues to happen.
     

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