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XF 1.3 Favicon not appearing in Chrome

Discussion in 'Troubleshooting and Problems' started by Barnstable, Oct 25, 2014.

  1. Barnstable

    Barnstable Member

    I'm not sure this has anything to do with the software, but the favicon for my website isn't showing up in Internet Explorer, or Chrome.

    http://lakersball.com/favicon.ico

    It's in the root of my server. I tried defining an absolute path to it. Checked size requirements, everything. Websites that check for favicons find it just fine. I'm all out of ideas as to why it won't show up. HELP!!

    Anyone got any ideas why it's not showing up in Chrome and IE?
     
  2. AndyB

    AndyB Well-Known Member

    I suspect the favicon.ico is the problem. Try finding another favicon.ico and verify that works.
     
  3. Barnstable

    Barnstable Member

    That was a good suggestion, but I tried to create a new favicon on a favicon creation website, and that one doesn't work either.
     
  4. AndyB

    AndyB Well-Known Member

    Download a favicon.ico from a favicon website and verify that works.
     
  5. taylor_smith

    taylor_smith Well-Known Member

    Some themes set this separate from the file sitting in your directory. Check appearance > style properties to see if your theme is overriding your .ico file.
     
  6. Barnstable

    Barnstable Member

    I tried it from a favicon website. Still no go.

    And I'm using the Xenforo default for some of my themes, and the favicon still aren't visible. Just in case, where can I override the favicon in style properties?
     
  7. AndyB

    AndyB Well-Known Member

    http://lakersball.com/favicon.ico

    Looks like the same favicon. I suggest you try one from a favicon website so we can verify if that works properly.
     
  8. Martok

    Martok Well-Known Member

    Just visited your site and it's appearing on Chrome for me.

    upload_2014-10-25_11-29-23.png

    One issue I have spotted is that you don't have a www to non-www redirect set up. So I can visit http://www.lakersball.com/ and the www remains. You'll need to sort this for various reasons.
     
  9. Barnstable

    Barnstable Member

    I tried it from one of those websites, changed the favicon, and waited for like a half hour to an hour, and it still didn't show up, so I changed it back just in case. It's my understanding that favicons are supposed to show up pretty instantaniously, so I counted that as a failed attempt.

    I will have to look into that, because I'm still not seeing a favicon on my end.
     
  10. AndyB

    AndyB Well-Known Member

    Please change it back to one that you got from a favicon website so we can help troubleshoot this for you.

    Favicons are heavily cached so they will not update unless you delete the bookmarks and exit the browser.
     
  11. Barnstable

    Barnstable Member

    I have no idea what happened because I didn't change anything, but I'm seeing the Favicon now on the tab in Chrome but not IE.
     

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