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XF 1.4 exporting custom add on error problem help please

Discussion in 'Troubleshooting and Problems' started by Ian S, Dec 2, 2014.

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  1. Ian S

    Ian S Active Member

    hi all, we had a dev site made and a company did so bespoke work, ive tried to export it in the acp but all i get when i try and put it on the new xmapp db im playing with is this error below, the applications tab also is custom at the bottom, i have all the files but still get the error

    any clues why anyone, i need this stuff moved onto another xf setup/style/template im playing with

    thanx(y)
     

    Attached Files:

  2. Brogan

    Brogan XenForo Moderator Staff Member

    Add-ons require the files to be uploaded to the server and the xml file installed.

    If that doesn't work you will need to contact the developer of the add-on for support.
     
  3. Ian S

    Ian S Active Member

    its not working on the xmapp offline version, so if its live then it should work is what your saying??

    it works on the dev xf they made but they are not working for us anymore as they took the pish mate
     
  4. Ian S

    Ian S Active Member

    tried and live dont work either god why are things that are meant to be simple turn into something so had
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

     
  6. Ian S

    Ian S Active Member

    ok thanx
     
  7. Ian S

    Ian S Active Member

    ok found the problem the addon works fine if i remove these lines below

    <route_prefixes>
    <route_type type="admin">
    <prefix original_prefix="adverts" class="RTOC_Route_PrefixAdmin_Adverts" build_link="data_only"/>
    <prefix original_prefix="directory-categories" class="RTOC_Route_PrefixAdmin_DirectoryCategory" build_link="data_only"/>
    <prefix original_prefix="wizard-categories" class="RTOC_Route_PrefixAdmin_WizardCategory" build_link="data_only"/>
    </route_type>
    <route_type type="public">
    <prefix original_prefix="directory" class="RTOC_Route_Prefix_Directory" build_link="data_only"/>
    <prefix original_prefix="events" class="RTOC_Route_Prefix_Events" build_link="data_only"/>
    <prefix original_prefix="wizard" class="RTOC_Route_Prefix_Wizard" build_link="data_only"/>
    </route_type>
    </route_prefixes>

    sorry brogan, the compiler dont want to help so if its ok id like to ask for some help thanx
     
  8. Brogan

    Brogan XenForo Moderator Staff Member

    Support with add-ons must be posted in the relevant add-on discussion thread or contact the developer directly.

    We are unable to support code we are not familiar with.
     
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