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Domain question for FB Int

Discussion in 'Troubleshooting and Problems' started by geminiusa, Mar 18, 2015.

  1. geminiusa

    geminiusa Member

    Friends i keep getting a canvas error when testing my facebook integration. My website address is http://www.addmelevelandtips.com and as far as i know it is not a subdomain but i am not sure. I say not sure because when i added my information into my install i needed to change it from localhost to addmelevelandtipscom.ipagemysql.com so it has me wondering if i am under a subdomain. Does anyone have any experience with Ipage or is there a way to tell if i am under a subdomain ? So i can correctly add to my facebook app.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    geminiusa likes this.
  3. geminiusa

    geminiusa Member

    OK i contacted support at ipage and yes my absolute address is http://www.addmelevelandtipscom/ipage.com but i still receive the following error.

    Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.

    Please, can anyone help me ?
     
  4. The Forum Heroes

    The Forum Heroes Well-Known Member

    geminiusa likes this.
  5. geminiusa

    geminiusa Member

    By canvas URL section are you speaking of the apps domain url or the main website url xenboost ?
     
  6. The Forum Heroes

    The Forum Heroes Well-Known Member

    The exact domain path as to where your site will load in canvas.
     
  7. geminiusa

    geminiusa Member

    One thing that the https://xenforo.com/help/facebook/ page says that has me wondering is at the very top which says i must be logged in as a person and not a page ? I used my regular facebook login information, is that not correct ?
     
  8. The Forum Heroes

    The Forum Heroes Well-Known Member

    Correct, you might be logged in as a page at facebook.com, double check to make sure you are logged into your account.
     
    geminiusa likes this.
  9. geminiusa

    geminiusa Member

    Here is what i have friend, there are only a few settings to edit.
    3-18-2015 7-28-23 PM.png 3-18-2015 7-29-15 PM.png
    I did not see any call to go into the advanced settings in the help tutorial. Should i have ?
     
  10. geminiusa

    geminiusa Member

    Maybe that is why i do not see a canvas setting you are speaking of.
     
  11. The Forum Heroes

    The Forum Heroes Well-Known Member

    Click +add platform and you'll see a canvas option
     
    geminiusa likes this.
  12. geminiusa

    geminiusa Member

  13. geminiusa

    geminiusa Member

    To close this topic, i have resolved the issue for integration. When i installed XF it set my default address as http://addmelevelandtips.com and i had it setup as http://www.addmelevelandtips.com on my app. As well i set my XF to show friendly URL's to get rid of the index.php. After doing so all is well. Thank you Brogan and xenBoost for your time and input.
     

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