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XF 1.2 Can't seem to export .xml file of a skin

Discussion in 'Troubleshooting and Problems' started by faeronsayn, Oct 17, 2013.

  1. faeronsayn

    faeronsayn Well-Known Member

    Every time I try to click export for one of my skins it just takes me to the following link with a blank white page

    Nothing gets downloaded, the white page just stays there.

    This is happening after I switched to a new server. Could it be some sort of permission problems?
  2. Amaury

    Amaury Well-Known Member

    Anything in your server error logs?
  3. faeronsayn

    faeronsayn Well-Known Member

    I apparently get the following error when I click on the link

    Fatal error: Class 'DOMDocument' not found in /path/to/my/site/public_html/community/library/XenForo/Model/Style.php on line 448
  4. Amaury

    Amaury Well-Known Member

    Not on the site; in the server itself.
  5. faeronsayn

    faeronsayn Well-Known Member

    No error that's related.
  6. Jeremy

    Jeremy Well-Known Member

  7. Mike

    Mike XenForo Developer Staff Member

    You may be missing some of XenForo's other requirements as well. You may want to check that (they should be checked if you go into the upgrade system).
    Adam Howard likes this.
  8. Adam Howard

    Adam Howard Well-Known Member

    Thank you @Mike

    I've been helping someone with their site for a while now and I kept trying to tell them it was a hosting issue. They didn't exactly talk my word for it (someone else here jumped in the middle of it and was feeding them wrong information).

    Your post has proven most useful and has won my argument. :)
  9. Carlos

    Carlos Well-Known Member

    Go and click "File Health Check" to see if all the files are on the server.

    Except of course, [IF] you deleted "install" folder.
  10. faeronsayn

    faeronsayn Well-Known Member

    Using that, xenForo shows all files are fine.

    I was missing the php xml extension. If someone else has a problem with this and has centOS, they can run the following command

    yum install php-xml

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