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Cannot reply to pcs but can start a new one

Jeffin

Well-known member
#1
One of my forum members cannot reply to pc but he can start a new one. Do you think that would be a browser related issue? I just asked him to delete his cache and reload the site again.
 

Jake Bunce

XenForo moderator
Staff member
#2
I am guessing that conversation is locked for replies. The creator of the conversation can click Edit Conversation to change that.

Screen shot 2010-11-09 at 4.24.51 PM.png

Screen shot 2010-11-09 at 4.25.07 PM.png
 

Jake Bunce

XenForo moderator
Staff member
#4
Can you reproduce the problem yourself? Try asking for his password and logging in as him. It might be user error.

I can't think of any other explanations off hand.
 

Jeffin

Well-known member
#6
Okay, so this is what's happening. If this particular member creates a conversation, no one can reply to it. I could not see this issue until today when I got message from this member. Screen-shot below with only member name and message blurred. Need help please.

screenshot.png

There's no problem replying to others conversations.
 

Jeffin

Well-known member
#8
Thanks Brogan, I have asked the member to create a conversion with a test account I created. I'll let you know when its done. :)
 

Jeffin

Well-known member
#9
Can you provide a test account and get that member to send a PC to it so I can check?
Okay, so this is what happened. The conversation creator used to lock conversation she thought it wasn't private otherwise. Issue is now solved.

Thanks for your help Brogan.
 

Brogan

XenForo moderator
Staff member
#10
Okay, so this is what happened. The conversation creator used to lock conversation she thought it wasn't private otherwise. Issue is now solved.
That was pretty much what we suspected :)

At least we've got to the bottom of the issue and it's now resolved.