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Cannot reply to pcs but can start a new one

Discussion in 'Troubleshooting and Problems' started by Jeffin, Nov 10, 2010.

  1. Jeffin

    Jeffin Well-Known Member

    One of my forum members cannot reply to pc but he can start a new one. Do you think that would be a browser related issue? I just asked him to delete his cache and reload the site again.
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    I am guessing that conversation is locked for replies. The creator of the conversation can click Edit Conversation to change that.

    Screen shot 2010-11-09 at 4.24.51 PM.png

    Screen shot 2010-11-09 at 4.25.07 PM.png
     
  3. Jeffin

    Jeffin Well-Known Member

    Thanks Jake. But he has that problem with all the conversations. I haven't locked any conversation between him and me and he still replies via a new pc.
     
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Can you reproduce the problem yourself? Try asking for his password and logging in as him. It might be user error.

    I can't think of any other explanations off hand.
     
  5. Jeffin

    Jeffin Well-Known Member

    Good idea. I will do exactly that.
     
  6. Jeffin

    Jeffin Well-Known Member

    Okay, so this is what's happening. If this particular member creates a conversation, no one can reply to it. I could not see this issue until today when I got message from this member. Screen-shot below with only member name and message blurred. Need help please.

    screenshot.png

    There's no problem replying to others conversations.
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    Can you provide a test account and get that member to send a PC to it so I can check?
     
    Jeffin likes this.
  8. Jeffin

    Jeffin Well-Known Member

    Thanks Brogan, I have asked the member to create a conversion with a test account I created. I'll let you know when its done. :)
     
  9. Jeffin

    Jeffin Well-Known Member

    Okay, so this is what happened. The conversation creator used to lock conversation she thought it wasn't private otherwise. Issue is now solved.

    Thanks for your help Brogan.
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    That was pretty much what we suspected :)

    At least we've got to the bottom of the issue and it's now resolved.
     
    Jeffin likes this.

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