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Can not Validate new users for access

Discussion in 'Troubleshooting and Problems' started by Stevegriswold, Nov 16, 2011.

  1. Stevegriswold

    Stevegriswold Member


    I have a user that just joined and says they are not getting the Click To Approve your account email.

    So I went into the Admin Panel as Super Admin and I can see his details. I tried to change his "User Statue" from : "Awaiting Email Confirmation" to "Valid" but when I click save I get this error:


    You don't have permission to access /admin.php on this server.
    Apache/2.2.21 (Unix) mod_ssl/2.2.21 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 Server at wdwtravelguide.com Port 80

    Also if I look under "Users Awaiting Approval" It says No users are awaiting approval.
    Is that status area not people that have not clicked the email approval link?

  2. CyclingTribe

    CyclingTribe Well-Known Member

    Are you using https in the URL for your ACP?

    Shaun :D

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