1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can not Validate new users for access

Discussion in 'Troubleshooting and Problems' started by Stevegriswold, Nov 16, 2011.

  1. Stevegriswold

    Stevegriswold Member

    Hi,

    I have a user that just joined and says they are not getting the Click To Approve your account email.

    So I went into the Admin Panel as Super Admin and I can see his details. I tried to change his "User Statue" from : "Awaiting Email Confirmation" to "Valid" but when I click save I get this error:

    Forbidden

    You don't have permission to access /admin.php on this server.
    Apache/2.2.21 (Unix) mod_ssl/2.2.21 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 Server at wdwtravelguide.com Port 80



    Also if I look under "Users Awaiting Approval" It says No users are awaiting approval.
    Is that status area not people that have not clicked the email approval link?

    Thanks,
    Steve
     
  2. CyclingTribe

    CyclingTribe Well-Known Member

    Are you using https in the URL for your ACP?

    Cheers,
    Shaun :D
     

Share This Page