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XF 1.1 BBCode popup menu errors

Discussion in 'Troubleshooting and Problems' started by Jake Hakoda Shirley, Jul 9, 2012.

  1. Jake Hakoda Shirley

    Jake Hakoda Shirley Active Member

    I am having some issues with our menu overlays while making posts. Here is an example of what I mean:

    [​IMG]

    That is the 'code' window open. As you can see, there is no submit button. Any ideas?
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    I just registered (Chris_D) to take a look myself - but no confirmation email yet :(

    Maybe you haven't got that set up yet.

    But my initial suspicion is you have a rogue style property or CSS element that's made the max-height 50px or similar, thus hiding its title and submit buttons.

    I can tell you exactly what it is, but you'd need to set my user account to Valid first ;)
     
  3. Onimua

    Onimua Well-Known Member

    There's a chance it may be related to this if you upgraded to 1.1.3 when it came out?
     
  4. Jake Hakoda Shirley

    Jake Hakoda Shirley Active Member

    Sorry, we're still working out some mail server issues. I validated your account, please look into if you have a chance! :)

    @Onimua I am running 1.1.3, do you think would actually change it? I have never noticed this error before, but I haven't really tried using BBcode either.
     
  5. Onimua

    Onimua Well-Known Member

    I'm unsure, but you're also using a different style. Does the error happen on the default one too?
     
  6. Jake Hakoda Shirley

    Jake Hakoda Shirley Active Member

    It does, but I have been editing a few master style files. I just can't think of any that would be related to BB code or similar features.
     
  7. Chris D

    Chris D XenForo Developer Staff Member

    Weird.

    Your Quick Reply editor isn't showing.

    noqr.PNG


    That's usually a javascript problem. I wonder if it's related? Or is it meant to be switched off?

    I'll keep checking things.

    EDIT: Closer inspection. You seem to be using RocketScript by CloudFlare on your JS resources: http://www.cloudflare.com/wiki/Rocket_Script

    This seems to be causing your problems.

    I don't know exactly how this service works - but it seems to be the cause.

    First step is to turn this off. This will confirm that as the problem.

    Next would be to get some support with that particular software - probably direct from CloudFlare.
     
  8. Jake Hakoda Shirley

    Jake Hakoda Shirley Active Member

    I am on track to have the person running our Cloud Flare stuff disable it, but it only seems to happen when the site is under a heavy load. It's all working fine this morning.
     
  9. Chris D

    Chris D XenForo Developer Staff Member

    It really isn't.

    I'm on there now and most of your javascript stuff isn't working. Was the same over an hour ago too.

    The RocketScript stuff seems like a brilliant idea - disabling it might be slightly defeatest - but CloudFlare may be able to help with the configuration of it. Let me know how you get on - if you get it working properly I might use it myself!
     
  10. Jake Hakoda Shirley

    Jake Hakoda Shirley Active Member

    Will do! I just realized that if it is an issue with CloudFlare, it could work fine for me and not at all for others in different geographical locations. I'll check back in after disabling it and see if it fixes the issues.
     
    Yorick likes this.
  11. Jake Hakoda Shirley

    Jake Hakoda Shirley Active Member

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