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XF 1.3 Avatars missing after moving host

Discussion in 'Troubleshooting and Problems' started by Steverd, Apr 10, 2014.

  1. Steverd

    Steverd Member

    I just moved to a new host. It seems everything is working but the avatars are missing.
    They are there in the file structure, but just not showing up. What is wrong? Do I need to rebuilding a cache or something in Xenforo? Is it a permission setting I need to change?
    I appreciate any help!
  2. Steverd

    Steverd Member

  3. Brogan

    Brogan XenForo Moderator Staff Member

    Recursively chmod the /data and /internal_data directories to 0777.
    Steverd likes this.
  4. Steverd

    Steverd Member

    Thanks Brogan, I will try this as soon as I get home from work tonight.,
  5. Steverd

    Steverd Member

    Those directories are already set to 777. Avatars are still not showing up.
    I'm using Filezilla, do I need to check Recurse into Subdirectories (File and directories)?

  6. Tracy Perry

    Tracy Perry Well-Known Member

    All files/directories under /data and /internal_data need to be either 777 or sometimes 755 (depends on server settings).... so if they are not already then yes, you need to recursively set them to 777.
    I don't use FileZilla (do all my stuff via SSH/SFTP) but from what I read there is an option to select the directory, the permissions and then have them done recursively - which is what is needed.
  7. Steverd

    Steverd Member

    Whoa, I think I got it fixed!

    I didn't have permission to change any of those files, It would just say: 550 could not change perms
    So I deleted them all and uploaded them again from a backup I made right BEFORE moving servers.
    Then I was able to change ALL files to 777, I think it's working now.

    Weird, But I hope this helps someone else in the future!
    THANKS everyone!

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