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XF 1.1 Avatar change error

Discussion in 'Troubleshooting and Problems' started by kankan, Aug 13, 2013.

  1. kankan

    kankan Active Member

    Hello,

    When i try to change my avatar i am facing this message error :

    Code:
    copy() [function.copy]: open_basedir restriction in effect. File(/tmp/5209e9624c90c) is not within the allowed path(s): (/home/e-smith/files/ibays/forumasus/:/usr/share/pear/:/bin/tar)
    
        XenForo_Application::handlePhpError()
        copy() in AvatarGallery/ControllerPublic/Account.php at line 44
        AvatarGallery_ControllerPublic_Account->actionAvatarUpload() in XenForo/FrontController.php at line 310
        XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 132
        XenForo_FrontController->run() in /home/e-smith/files/ibays/forumasus/html/www/index.php at line 13
    
    Any way to fix this?

    Regards
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That is a setting in the php configuration.

    If you are on shared hosting, contact your host.
     
  3. kankan

    kankan Active Member

    Thank you Brogan, i will check this way.
     
  4. Mike

    Mike XenForo Developer Staff Member

    It appears to be related to an avatar gallery add-on as well.
     
    Brogan likes this.
  5. kankan

    kankan Active Member

    @Mike : yes exactly, when i deactivate the plugin, all is ok
     

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