XF 1.4 avatar bug

[JackIsi]

hi, on my site i got a bug with avatars, i recenetly changed domains and servers and now new members who try to change their avatars are broken, people who already had avatars are unable to change them, they just stay the same, please can you try help me. all permissions are correct.

 

[Paul B]

Check that the /data and /internal_data directory permissions are 0777, recursively.

Then try uploading an avatar.

 

[JackIsi]

thanks for the fast reply,they are thats what is so weird ..

 

[Paul B]

It's going to be either a permission, ownership or configuration issue.

If you have confirmed the permissions are OK then check the ownership.

 

[JackIsi]

what do u mean with ownership? sorry im from the netherlands

 

[Mike]

Ownership would be referring to the (Linux) user that owns the files. You likely can't change that though (without root). It's very likely a permission issue though. You need to ensure the permissions are set recursively on those directories (every directory and every file within).

If that's still a problem, can you provide a URL where we can see the problem? (On a side note, you need to list the URL to your site in your customer area.)

 

[JackIsi]

ok its my own server so i can manage everything here is the site url http://www.seductivemodding.com.

all folders and directorie permissions are correct all inside data and internal data are 777.

http://gyazo.com/a196b748e281017eb0d7fb43573b93b7
http://gyazo.com/ab5cd4e3c17c7c897d9e03b7c5d4425e
http://gyazo.com/53539762ed8544757aa1f69f7635f1ee

 

[JackIsi]

otherwise i can open up teamviewer so u can fix it all than u have fully access to everything, i got this problem for like so long now. i dont know what to do

 

[Paul B]

As the problem started after the server move, it is related to that.

This member is exhibiting the problem: http://www.seductivemodding.com/index.php?members/mrinkmods.335/

The image URL is 404: http://www.seductivemodding.com/data/avatars/l/0/335.jpg?1430528761

Right click on the data and internal_data directories using your FTP application (e.g. WinSCP) and set the permissions to 0777 recursively like so:

 

[JackIsi]

i removed his avatar and did all the permissions but still no go

it simply wont change or anything..

 

[JackIsi]

i removed his avatar and did all the permissions but still no go

it simply wont change or anything..

http://gyazo.com/29c714ea9dfea8c6849e16e896ae7382

 

[Paul B]

You appear to be using an add-on related to some sort of avatar gallery.
You should have made that clear from the start.

You will need to contact the developer of the add-on for support.

 

[JackIsi]

event if i disable it than it will not work

 

[Paul B]

Disable all add-ons and test in a default unedited style.

 

[JackIsi]

event if i disable it than it will not work

ok gonna do now

 

[JackIsi]

still don't work .. woow

 

[Paul B]

Are you able to upload attachments to posts?

What about importing .xml files?

 

[JackIsi]

Are you able to upload attachments to posts?

What about importing .xml files?

no i can't upload attachments aswell : There was a problem uploading your file.

Screenshot_2015-05-02-21-11-25.png

i can import xml file that work

 

[JackIsi]

any suggestions left ??

 

[Fred.]

What OS are U using?

CentOS 7 or Debian 8? And do you use php-fpm?
It might be a problem with PrivateTmp

I also had issues with that.
Now I have PrivateTmp=false in php-fpm and that works perfect.

Or anything that checks the files on upload might be a possible problem.