1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fixed 500 Error on Signup

Discussion in 'Resolved Bug Reports' started by PGU, Oct 6, 2010.

  1. PGU

    PGU Member

    Steps to Reproduce:
    1. Click Sign Up
    2. Enter a User Name/email or leave blank
    3. Click Sign Up
    4. Receive Error

    xF error log is showing empty
    PHP logging disabled by host
    Server error log shows
    Code:
    [Tue Oct 05 20:23:41 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: php5.cgi, referer: http://xpunge.net/xeno/
    Reproduceable here.

    Code:
    [SIZE=6][B][SIZE=4][FONT=Times New Roman]Internal Server Error[/FONT][/SIZE][/B][/SIZE]
    
    [SIZE=4][FONT=Times New Roman]The server encountered an internal error or misconfiguration and was unable to complete your request.[/FONT][/SIZE]
    [SIZE=4][FONT=Times New Roman]Please contact the server administrator, webmaster@xpunge.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.[/FONT][/SIZE]
    [SIZE=4][FONT=Times New Roman]More information about this error may be available in the server error log.[/FONT][/SIZE]
    [SIZE=4][FONT=Times New Roman]Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    [/FONT][/SIZE]
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Confirmed on your forum. But it works fine on my forum.

    That is a generic server error. It may be necessary to obtain the server logs from your host. The logs should contain more information.
     
  3. PGU

    PGU Member

    good call on the server error log. it shows
    Code:
    [Tue Oct 05 20:23:41 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: php5.cgi, referer: http://xpunge.net/xeno/
    OP edited to reflect.
     
  4. Blandt

    Blandt Well-Known Member

    Access to PHP log by any chance?
     
  5. PGU

    PGU Member

    Checked my phpinfo. Looks like host has php logging disabled.
     
  6. Blandt

    Blandt Well-Known Member

    bummer. we can't go any further if you can't access your log:confused: Sorry.

    Call your host ASAP
     
  7. PGU

    PGU Member

    ticket already in.
     
  8. Andy Huang

    Andy Huang Well-Known Member

    My guess is either suhosin or harden php is installed, and maybe they have some weird configuration where if you have empty username then they'll suspect it as a hacking attempt, which causes things to go funny... Though, I am also seeing portions of Zend and Sabre code where they could send out HTTP 500 errors, so I don't know if they have anything to do with this particular error.
     
  9. Blandt

    Blandt Well-Known Member

    Apparently Zend and Suhosin aren't nice to each other... it's all over google :D

     
  10. Andy Huang

    Andy Huang Well-Known Member

    I think that's more to do with the Zend encoded stuff, and not Zend framework libraries used here?
     
  11. Blandt

    Blandt Well-Known Member

    Yes .. but if you have it installed and enabled at the ini file then the result is the same: 500 error :D
     
  12. Andy Huang

    Andy Huang Well-Known Member

    Ah, interesting... I did not know about that one. Thanks :)
     
  13. PGU

    PGU Member

    so what does that little side conversation mean? should i disable something?
     
  14. Kier

    Kier XenForo Developer Staff Member

    This appears to be a bug in CAPTCHA handling. Could anyone who is experiencing the issue please try to reproduce it in other CAPTCHA-controlled areas, such as the Contact Us form?
     
  15. Mike

    Mike XenForo Developer Staff Member

    Please try redownloading the package and reinstalling. This appears to be related to the installer issues.
     
  16. PGU

    PGU Member

    Contact Us page works fine. was able to send and receive the test email.

    wipe the DB and do a fresh reinstall?
     
  17. Mike

    Mike XenForo Developer Staff Member

    You might be able to get away with going to /install/ again and re-importing the master data (it should direct you to the upgrade area instead). But a fresh install may be cleaner.
     
  18. PGU

    PGU Member

    doing the upgrade i get
    joy, the lock wait timeout issue again.
     
  19. PGU

    PGU Member

    can you please move this to active bug reports. this issue is not resolved.
     
  20. Floris

    Floris Guest


    The best result I got was downloading a fresh .zip
    then close the live site with .htaccess so im the only one using it.
    Giving it a minute, then replacing files and doing the install.

    nobody is then triggering anything, and no locks seem to occur.
     

Share This Page