021 - Nationality Discrimination and Scam

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Kvakowski

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Our team purchased 2 modules: XenForo Messenger and Real-Time Chat for $400 from user @021. However, after installation, they almost immediately stopped working, as the modules operate partially from his server. We contacted the developer, to which they responded that they disabled the use of the modules on our forum, claiming that our forum is somehow involved in supporting the Russian economy, which is not the case. The server and domain are located outside the Russian Federation. Our main admin is Ukrainian, and the part of the administration living in Russia condemns the war and actively supports the Ukrainian people, which we also communicated to the developer. In the end, he refused to enable the module and EVEN refused to provide a refund, stating that these were voluntary donations. This individual discredited us based on our nationality, and he doesn't care about who we are as individuals and what our beliefs are. We request the administration to block or prohibit the sale of their modules, as we consider this behavior unacceptable. We are ready to provide all necessary evidence upon request from the administration. Apologies for the English, it was translated using a translator.
 
We do not get involved in disputes between third parties.
You will need to work with them to resolve it.

Additionally, your forum account is not registered against a license so you will not be able to post in this forum.
 
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