Nicolas FR
Well-known member
I asked 8 questions in the last 2 weeks, none received an answer... Support is on strike?
🙄 but 🦆🦆🦆
- Thread starter Nicolas FR
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Nicolas FR
Well-known member
Yep ! I know but I didn't remember being ignored so much...
This discussion is not really a reproach but a small pike... All is well.
This discussion is not really a reproach but a small pike... All is well.
Nicolas FR
Well-known member
The second one ! 
Nicolas FR
Well-known member
I really have the impression that no, many of the members most able to help hardly post anymore, the staff members apart from you are at best silent at worst absent*. Many discussions remain unanswered. Maybe my feeling is not the right one but I remember that at the beginning of my registration the answers were coming when we asked a question.
* @Chris D for example posted 20 posts in 2 months and 1 week
I guess it's not because he's at the beach sipping cocktails and he has a lot of work but it reinforces my impression of a lack of support on the forum.
Ivancas
Well-known member
If you want for support, pay for it (https://xenforo.com/customers/support/). Otherwise, free support doesn't guarantee to get a response
Nicolas FR
Well-known member
That's not the topic, I don't have a real need for support because my forum is broken, I'm talking about the activity of the forum, which is above all a support forum, and which I find has no no longer the same responsiveness as before.
On the other hand I avoid as much as possible tickets for common questions which are generally answered on the forum in a short time except that now, and this is what I am talking about, it often takes much longer than before and quite often they get no response.
Tickets, in 4 years, I've opened 3 or 4... I'm not here to annoy people, I'm just giving my feeling, which you don't have to share.
On the other hand I avoid as much as possible tickets for common questions which are generally answered on the forum in a short time except that now, and this is what I am talking about, it often takes much longer than before and quite often they get no response.
Tickets, in 4 years, I've opened 3 or 4... I'm not here to annoy people, I'm just giving my feeling, which you don't have to share.
My license is valid. I paid for it, no need for this advice.
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oO5 Dynasty
Well-known member
At the beginning for me, I had noooo idea of what I was doing lol. I asked sooo many questions and got answers right away. But a lot of those members I do not see anymore. This was Xenforo 1 days before X2 came knocking. But Since I've grown to understand the functionality of Xenforo, I've needed less help over time. When I finish designing my website, I'm a dive into coding. I wanna create an add-on because I think I would be amazing at it.
Max Taxable
Well-known member
Every site I'm on is slower than in quite awhile. It's the beginning of summer and pent up desire to run around is partly to blame I think. Folks out enjoying themselves.
Nicolas FR
Well-known member
You are probably right. And yes if people go out and have fun then there's nothing to say, I think everyone deserves to relax with everything we've been experiencing for 2 years... Let's wait for the start of the school year to take stock!
Max Taxable
Well-known member
This has been me as well. Not immune.
oO5 Dynasty
Well-known member
I actually left for a long time and gave up on this. But I came back because I want to be my own boss one day. So I am working harder than ever to create my website. But Other people might come back. But for those of us that are here, let's keep rocking out...
Anatoliy
Well-known member
do you mind listing them?
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