Recent content by mistlethrush

Marvellous... under the VB adminCP, I went to Maintenance->Update Counters and selected the "Fix broken user profiles" option. A new user import, and they have all made it over in one piece. Thanks very much for all the help! Hopefully this thread will help anyone else having the same issue.

Aha! I think you're onto something Mike, the ones I've looked at don't have an entry at all in the userfield table. As to why that could have happened, I can't imagine. I'm off to experiment with adding missing rows and will see if that helps :)

Thanks for the comments. I installed the "undelete users" plugin and interestingly it's found around 30 users with the same problem. I've "undeleted" Shaun's account and asked him to login, change his password, and let me know how things look. It seems to me that something did go wrong with the...

Yes, absolutely, I'm the only admin and I would have remembered doing that :)

They show up with the correct user name, but as a Guest user and the user name is not clickable.

Hello there I recently completed a migration of a forum from vb3.7 to xen, after having had a license for xen for absolutely ages but not getting round to doing the work. All has gone well, and people seem to like it, but one user has contacted me to say they can't log in. Investigation shows...